Fireplaces Liverpool Terms & Conditions

Welcome to Fireplaces Liverpool.

At the Fireplace Factory our team has benefited from over 20 years combined experience in all aspects of the fireplace industry including sales, manufacturing and installation.

Our expertise and strong relationships with leading fires and fireplace manufacturers allows us to provide top quality products at competitive prices whilst giving the customer the level of service exceeding what they would expect from any other high street store. Most other fireplace companies will sacrifice quality over price, NOT at the Fireplace Factory.

Disclaimer

Product information is offered in good faith, but should only be regarded as a guide. Confirm any details before making any purchasing or contractual arrangements. E&OE. Neither Fireplaces Liverpool or Fireplace Factory Direct or any of their associates or employees can accept any liability for errors or omissions on this web site. We make every effort to provide accurate information, but errors and omissions are possible. Dimensions and other specifications given on this site are mostly as provided by the manufacturer and may be approximate (sometimes manufacturer-supplied information is contradictory). Specifications may change without notice. Please confirm any specific details before ordering. All prices shown on this website include VAT at the prevailing rate. All goods and prices are subject to availability from our suppliers. You can pay by cheque, debit card or credit card. Goods remain the property of the supplier until paid for in full.


Installation (if applicable)

It is your responsibility to choose a product which suits your needs Once we have delivered your product, you are responsible for storage and installation. It is your responsibility to ensure that products are installed correctly and in compliance with current Building Regulations and the I.E.E (Institute of Electrical Engineers) Wiring Regulations. Contact the Building Control Officer of your Local Authority to find our how these regulations apply to you.
We strongly recommend that you do not book a date for fitting until the item has been delivered. We ask you to help us keep prices low by taking responsibility for ordering the correct item, and clearly specifying any options you require. It is the customers responsibility to ensure the fitters are suitably qualified to fit their product. If you are unsure then we recommend checking on the HETAS or Gas Safe approved web sites.


Pictures & Images

All sizes and measurements are approximate we do however try to ensure that all sizes, measurements and images on the web site are as accurate as possible. All pictures on the web sites are for illustrative purpose only, and may not exactly match the product itself. Colours may vary to those illustrated and can look different on other computer screens. We never knowingly publish misleading or incorrect product descriptions or images.


Privacy & Security

All personal details that you give us are securely stored. We will never supply or sell any customers details to any outside organisation. We do not store any credit or debit card details. All credit and debit card details are encrypted using 128 bit SSL (Secure Socket Layer) encryption and sent using a secure server.


Costs incurred by you

We are not liable for any costs incurred by you or any loss of earnings. For example if a delivery is delayed in anyway and you have to rebook an installer then we are not liable for any extra charges that the installer may charge you. We always recommend that you do not book an installer until you are in receipt of the goods. We are also not liable for any loss of earnings as a result of you taking time off work to accept a delivery even if it is late or delayed.